Custom Jewelry Privacy Policy & Payment Data Protection

How We Protect Your Privacy and Custom Jewelry Orders

At Olertis, protecting your privacy and personal data is a top priority in our custom jewelry process and our obligation to protect our clients’ data. As you choose to create a piece of custom jewelry – whether it’s an engagement ring, a family heirloom redesign, or another unique piece – you entrust us with both your private contact information and the specifics of your design and payment details. Below, you’ll find a clear explanation of what happens to your data as you visit our website to learn more about creating your custom jewelry, schedule consultations, or submit custom jewelry orders online:

Olertis follows best practices for maintaining the security and integrity of your data in accordance with guidelines established by the GDPR and CCPA. We will only share your private contact information, design specifications, and payment details if doing so allows us to complete your order. For example, we may need to provide your payment information to your chosen payment processor; your shipping address to your selected shipping provider offering insurance for loss or damage during transit; or other information as required for processing your order.

When making payments by credit card or bank account, those transactions are secured by SSL encryption, which protects your financial information. These transactions are processed through PCI DSS–compliant gateways, which further protect your sensitive transactional data. Access to your project is restricted. Only authorized staff members have access to view its details.