What Sets Olertis Apart From Other Custom Jewelry Makers

How Olertis Creates Fine Jewelry Built to Last for Life

Olertis operates on a business model referred to as “The Lasting Legacy,” a unique way to operate in an outsourcing dominated and highly segmented industry. As a premier custom jewelry maker, we follow a master bench tradition which ties responsibility and accountability together in a single entity. In other words, we do not create rings or other custom jewelry pieces based on a generic formula. Every design is developed with precision, technical integrity, and an understanding of long-term durability — ensuring that each piece is not only visually exceptional, but crafted for everyday wear and meant to be treasured for generations.

In-House Custom Jewelry by a Single Accountable U.S. Team

As a client of Olertis, you never have to worry about your personalized jewelry being outsourced without your knowledge or consent; your project will not be farmed out to another unknown studio. By eliminating intermediaries, we ensure complete transparency, structural precision, and full accountability at every stage of the process.

You communicate directly with the professionals who design and craft your personalized jewelry, minimizing errors, miscommunication, and delays often associated with outsourced or multi-layered production models. At Olertis, our combined bench experience is over 35 years in bespoke fine jewelry, as opposed to the mass and semi-custom markets. We have produced more than 3,500 individual custom fine jewelry pieces and have developed a consistent and reliable production process.

With respect to our clients, this model is significant as it:

  • Reduces the potential for design discrepancies.
  • Establishes one legal entity accountable for both quality and timeline.

We work with remote clients from all U.S. states through a combination of photo updates, video reviews and online consultations. Every aspect of the design and production process remains within the control of a single team, whereas many local retail jewelers outsource the production of complex items.

CAD Engineering, Comfort Fit and Long Term Durability Design

Olertis uses Computer Aided Design (CAD) as an engineering tool and not simply as a creative drawing tool. When designing custom jewelry, we take into account how metals wear down, how loads are distributed on a piece of jewelry, the minimum thickness requirements for certain types of jewelry, and how much tolerance exists in setting stones. These parameters are calculated in order to produce jewelry that is designed to maintain its structural integrity for a prolonged period of time.

Beyond structural integrity, we treat comfort as a measurable and essential design element. When creating custom jewelry, we apply the principles of comfort fit, balance, interior geometry of the piece, and transition points where edges meet. This approach allows us to create jewelry that remains comfortable during work, travel, and everyday physical activity. It is designed for actual use, not simply for display or photographs.

Our experience working with gold and platinum includes creating complex designs and setting large, high-value stones in precious metals. Both processes require precise engineering decisions and a deep understanding of material behavior to ensure life-long strength and stability.

Our engineering-first approach to custom jewelry design provides consistent results, reduces the number of revisions, and increases the likelihood that the finished product will function flawlessly.

While technically correct designs are important to us, we also create sculpture and collectible pieces that are considered wearable art and valued for their durability and craftsmanship. Each design is evaluated based on how it would be worn in real-life situations and over a long period of time. This speaks to an American concern: Will my piece last through my active lifestyle and not just look good on Instagram?

The Transparent Custom Jewelry Process, Pricing, and Rights

Our process is organized in clearly defined stages: design, approval, production, and final quality assurance. Detailed documentation is maintained throughout the process to establish clarity around the timing and responsibilities involved in each stage. Labor, materials, and the complexity of the piece influence pricing, and there are no hidden or unexpected fees.

All center stones are certified by either the Gemological Institute of America (GIA) or the International Gemological Institute (IGI). Melee stones undergo rigorous internal quality control through vetted suppliers to authenticate the materials and avoid the expense of obtaining certification for each small stone.

Prior to casting the jewelry, clients are provided a 360-degree visual review of the completed design through photorealistic renderings and video reviews. This establishes a record of exactly what was approved prior to production.

Ownership rights and intellectual property for your custom jewelry design are clearly defined from the very beginning of our process. In addition, clients have full transparency regarding the rights they will have to the approved design, with no hidden restrictions or unexpected limitations.

Each piece of finished jewelry is shipped fully insured and requires a signature upon delivery to ensure safe receipt.

Long-Term Custom Jewelry Support and a Jeweler-for-Life

Client support extends beyond the sale of a piece of jewelry. Clients continue to receive service from Olertis post-delivery through adjustment guidance, maintenance advice, warranty support and consulting services. Many clients consider bespoke jewelry to be a long-term object of value.

We maintain a relationship similar to a house jeweler. We also retain records of design history, size, and stone information for each client. This facilitates safe and convenient future purchases of matching pieces or restorations. This continuity supports what clients mean when they seek a jeweler for life.



FAQ: Common Questions About Custom Jewelry Design at Olertis

Q What is the typical timeline for a custom project?
Typically, most projects require 3 to 6 weeks from the initial design meeting to final delivery. This timeframe allows our engineers to carefully design, craft and set stones rather than rushing through the process.
Q Can I incorporate my own gemstones into the design?
Yes, we are experts at resetting client heirloom pieces. We start by evaluating the structural integrity of the stone to ensure it can be properly secured into the new, durable design we engineer specifically for it.
Q How are payments structured for custom commissions?
We require an initial down payment to begin the CAD engineering and design phase of your project. The remaining balance is due only after the piece is completed and prior to shipping in a fully insured package.
Q Do you accept returns on finished custom jewelry?
Because each custom piece of jewelry is made-to-order (one-of-a-kind), we cannot accept returns on these items. However, if we fail to meet our guarantee that the final product meets the specifications outlined in your approved 3D Design, we will either give you a full refund or remake the item at no additional cost.
Q Are your diamonds and materials ethically sourced?
Yes, we adhere to the strictest guidelines established by the Kimberley Process regarding diamonds. In addition to this, we only utilize reputable suppliers that adhere to the highest standards of both environmental responsibility and ethics when sourcing all of their precious metals and gemstones.
Q How do you protect my privacy and design exclusivity?
We treat all of our clients with complete discretion. All of your past purchases as well as your custom designs remain completely private and confidential, which means we will never disclose or reproduce your unique intellectual property without your authorization.
Q Do you use hypoallergenic metals for custom jewelry?
We take great care to ensure our jewelry is safe and comfortable for long-term wear. That’s why we predominantly use high-quality platinum as well as nickel-free gold alloys. These metals are extremely durable and allow people with sensitive skin to wear their custom jewelry pieces for years to come.